Terms of service

puxxlife.ca is run by PUXX Canada in Ontario (“we”, “us”). By using the site or placing an order, you agree to these terms, our Privacy policy and our Shipping & returns policy. Nothing in these terms takes away rights you have under consumer protection law, including Ontario’s Consumer Protection Act, 2002.

When you place an order, you’re offering to buy the items in it. We accept your order when we ship it. We email you a confirmation as soon as you order, and that email lists what you bought, the shipping and the total.

We may cancel an order, or part of one, if an item is out of stock, if a price or description on the site is clearly wrong, or if we suspect fraud. If we do, we’ll tell you and refund anything you paid for the cancelled items.

Prices are in Canadian dollars. Your total, including shipping and any taxes that apply, is shown at checkout before you pay. Prices can change, but a change won’t affect an order you’ve already placed.

Payment is taken when you place your order. You confirm that you’re allowed to use the payment method you choose.

We ship within Canada only. Delivery times, shipping costs, returns, refunds and damaged items are covered in our Shipping & returns policy, which is part of these terms. Your order is your responsibility once the carrier delivers it to the address you gave us.

Our essential oil blends are for aromatic use, in a diffuser or oil burner. Please follow the directions on the label and the product page:

• Don’t swallow essential oils.
• Dilute them in a carrier oil before they touch your skin, and try a small patch first.
• Keep them away from your eyes, and out of reach of children and pets.
• If you’re pregnant, nursing or have a medical condition, ask a health professional before you use them.

Our products are cosmetic and aromatherapy products. They aren’t meant to diagnose, treat, cure or prevent any disease, and nothing on this site is medical advice. Check the ingredients before you buy if you have allergies or sensitive skin.

Keep your password private, and tell us if you think someone else is using your account. The details you give us must be accurate and kept up to date. We may suspend or close an account that’s used to break these terms or the law.

Please don’t misuse the site: no attempts to break or overload it, get around its security, collect data from it automatically, or use it for anything unlawful.

The text, photos, logos and design on this site belong to PUXX Canada or the people who license them to us. You can share links to our pages, but don’t copy or reuse our content without our written permission.

We do our best to describe and show our products accurately, but colours on screen can vary, and labels and packaging can change from time to time.

As far as the law allows, we aren’t responsible for losses that come from using a product against its directions, or for indirect losses such as lost income. Our total responsibility for an order is limited to the amount you paid for it. These limits don’t apply where the law doesn’t allow them, and they don’t affect your rights under consumer protection law.

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. If you live in another province or territory, you also keep the protections its consumer laws give you. If there’s a problem, please contact us first so we can try to fix it.

We may update these terms, and we’ll change the date at the top when we do. The terms that apply to an order are the ones on the site when you placed it.